Urban Clad Pakistan: Privacy Policy
At Urban Clad, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy outlines our practices to keep your information safe and secure.
1. Information We Collect
To provide you with the best shopping experience, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, shipping address, and billing information, provided when you create an account or make a purchase.
- Order Information: Details of the products you purchase, payment information, and any correspondence related to your orders.
- Browsing Data: Information about how you interact with our website, including your IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process your orders, manage payments, arrange delivery, and handle returns or exchanges.
- Communication: To send you updates regarding your order, respond to inquiries, and communicate about products, promotions, and offers.
- Improvement of Services: To analyze website usage, improve our offerings, and ensure a seamless user experience.
- Legal and Security: To protect our customers, prevent fraud, and comply with legal requirements.
3. Sharing Your Information
Urban Clad is committed to protecting your personal information and does not sell it to third parties. However, we may share information with:
- Service Providers: Trusted third-party providers who assist us in processing payments, managing logistics, delivering orders, and handling marketing efforts. They only access the information necessary to perform their services.
- Legal Requirements: We may disclose information if required by law, such as for fraud prevention, regulatory compliance, or as part of a legal process.
4. Data Security
We employ industry-standard security measures to protect your information against unauthorized access, loss, or misuse. These measures include secure servers, encryption of sensitive data, and restricted access for authorized personnel only.
5. Your Rights
You have the right to:
- Access and Update: Access and update your personal information within your Urban Clad account.
- Opt-Out of Marketing: Unsubscribe from our promotional emails by following the unsubscribe link in our emails or by contacting us directly.
- Request Deletion: Request the deletion of your personal data where it’s no longer required for business or legal purposes.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. By using our website, you agree to the use of cookies. You can adjust your browser settings to disable cookies if you prefer, but please note that certain features of our website may not function properly without them.
7. Updates to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated directly to you. Your continued use of our website following these changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please reach out. We’re here to help and address any concerns you may have.